We want you to feel the magic of NovaKeeps — but if something’s not right, we’re here to help.

Eligibility:

• Refunds/replacements for damaged, defective, or incorrect items
• No returns for custom orders with incorrect photo submissions or change of mind

Contact us within 7 days of delivery with a photo & order number
Cancellations: Allowed within 6 hours of purchase
✉️ Email: hello@novakeeps.com